Maintenance Administration

 

DisciplinesCompetencies by Skill Levels
Level ILevel IILevel IIILevel IV
PlanningIdentifies the categories of equipment and materials to be scheduledRelates project plans and specifications to labor, equipment and materials requirementsDevelops project-specific resource requirements (labor, materials and equipment) based on project plansUses GPS, GIS and other planning tools to develop long and short range plans to respond to budget, resources and organization requirements
Develops project-specific resource requirements (labor, materials and equipment) based on project plan
SchedulingRelates specific weekly schedules to meeting project milestonesApplies resource balanced project-specific weekly plans and contingent plansDevelops resource balanced project-specific weekly plans and contingent plansApplies CPM techniques to develop resource-balanced period and annual work plans
Quality ControlRelates the basic elements of the quality assurance process to day to day operationsApplies quality assurance parameters to day to day operationsIntegrates quality assurance parameters in the weekly planning process and day to day schedulingConducts quality assurance reviews
Analyzes quality assurance review outputs to determine areas of quality improvement.
Identifies and implement quality improvements
Customer FocusResponds courteously to general external customer inquiries at the field operations levelIdentifies the level of customer inquiries and responds courteouslyInsures that customer inquiries and requests are responded to in a courteous and professional mannerIdentifies and segment customer base
Develops and implement customer satisfaction surveys
Analyzes results of customer surveys
Program Presentation Responds to individual verbal requests and inquiriesProvides verbal and written response to individual and small group inquiries and questionsDevelops and delivers oral and written presentations to small and medium size audiences on planning (short & long range) and budgetary requirements
Asset Management Collects and maintains records inventory of highway featuresDevelops operational budgets and resource allocation requirements for highway and bridge features.Identifies life cycle cost and optimum treatment types and frequencies associated with highway features
Inspects and documents contract maintenance work as assigned
Contract ManagementCollects and files contractor quality and workmanship assessment reportsSummarizes and distributes contractor quality and workmanship assessment reportsDirects and guides inspectors on the proper reporting, documentation & maintenance of contractor performance assessment reportsDevelops policies and procedures for maintaining files, records and documentation of contracts
Performance Improvement Monitors work activity performance measures for quality workmanshipSummarizes work activity performance measures for quality workmanshipDevelops and monitors performance measures with focus on quality and work results
Develops benchmarks to identify best practices
Budget and Financial ControlRecords time and materials used in management operating system for budgeting and trackingImplements work schedules and reporting procedures for time and materials usedSchedules work based on budget and customer needsEstablishes budget for work performed on a yearly basis
Safety Program Conducts monthly safety meetings with emphasis on issues pertinent to the season or activities being performedEnsures that workers are properly trained and to assign qualified workers to jobs for which they have been trained, so that all tasks can be carried out in a productive and safe mannerResponsible to see that agency safety regulations, as outlined in the Safety Policy and the Safety Manual, are complied with at all times
Analyze work in advance to determine the safest and most economical way to perform each operation

 

Roadway & Shoulder

 

DisciplinesCompetencies by Skill Levels
Level ILevel IILevel IIILevel IV
ShapingUses hand tools and performs manual labor as requiredPerforms roadway and shoulder shaping and cutting proceduresSupervises roadway and shoulder shaping and cutting proceduresAbility to develop and administer a shoulder and ditching program to accomplish the desired level of service
StabilizationUses hand tools and performs manual labor as requiredDescribes restabilization procedures, related materials and application techniquesImplements restabilization procedures and application techniques 
Distress AnalysisIdentifies surface distresses and basic repair methodsIdentifies surface distress remedies and repairsAnalyzes surface distresses and related remedies and repairImplement procedures for identification and analysis of surface distresses and related remedies and repair
PatchingPerforms manual patching procedures using related materialsMonitors manual patching proceduresImplements manual and mechanized patching proceduresEstablishes manual and mechanized patching procedures and candidate selection guidelines
Crack SealingSee Pavement Preservation Matrix   
Joint SealingSee Pavement Preservation Matrix   
WideningUses hand tools and performs manual labor as requiredImplements widening techniques using related equipment and materialsImplements widening techniques using related equipment and materialsEstablishes widening techniques and candidate selection criteria
Applies candidate selection criteria.
Surface TreatmentSee Pavement Preservation Matrix   
Base/Subbase RepairExplains typical base and subbase failure identification and repair techniquesApplies base and subbase failure identification and repair techniquesEstablishes base and subbase failure identification and repair techniques 
SafetyUses appropriate personal protective equipment (PPE) for the job at hand in accordance with the agency's safety manualUses appropriate personal protective equipment (PPE) for the job at hand in accordance with the agency's safety manualActively works to create a work environment that promotes safe practices and safe conditionsEnsures that daily safety briefings occur and that the content and execution of these briefings are professional and appropriate for the job at hand
Guides traffic through the workzone using approved flagging proceduresComplies with the material safety data sheets for the materials being usedConducts a group safety briefing prior to beginning any activity to insure that employees are aware of any jobsite hazards and that PPE is wornEnsures that all activities are performed in accordance with agency safety manual and OSHA regulations
Ensures that workzone traffic control is adequate for the task being performed and that it is properly maintained
Ensures that material safety data sheets are available for materials being used and that employees are complying with all safety precautions listed

 

Drainage

 

DisciplinesCompetencies by Skill Levels
Level ILevel IILevel IIILevel IV
Drainage SystemsIdentifies drainage system types and their functionInstalls drainage systems according to their function and specificationsSupervises the installation of drainage systems according to the specificationsEstablishes drainage system inventory and inspection program
Pipe/Culvert ReplacementRepairs and replaces cross and parallel drainage systems including inlets, endwalls, underdrains and related materialsSupervises the repair and replacement of cross and parallel drainage systems including inlets, endwalls, underdrains and related materialsEstablishes procedures for the repair and replacement of cross and parallel drainage systems including inlets, endwalls, underdrains and related materials 
Grade ControlDefines the different types and use of grade control instrumentsUses grade control instruments to determine and control line and grade of drainage systemsUses grade control instruments to check the staking and final line and grade of drainage systems 
Environmental ProtectionIdentifies wetlands and explains erosion and sedimentation processesDescribes wetlands identification procedures and protection regulationsMonitors and maintain temporary and permanent erosion and sedimentation controls measuresConducts functional assessments of wetland
Defines and installs temporary erosion and sedimentation control measuresMonitors solid waste collection and disposal proceduresPractices environmentally-sensitive maintenance management
Collects and disposes solid waste
Soils Defines soil types and their characteristicsIdentifies soil types and their characteristics 
Hydraulics   Performs drain field hydraulic studies, calculations and EPA regulations
Drainage InspectionDescribes the characteristics of functioning drainage systemsInspects and identifies drainage system deficienciesImplements drainage system inspection, preventive maintenance and repair proceduresEstablishes drainage system inspection, preventive maintenance and repair procedures
Performs proper cleaning and repair techniques
Drainage Intercept SystemsDescribes the characteristics of functioning drainage intercept systemsInspects and identifies drainage intercept system deficienciesImplements drainage intercept system inspection, preventive maintenance and repair procedures 
Performs proper cleaning and repair techniques
Subsurface DrainageDescribes underdrain systems and proper installation proceduresInstalls underdrain systems using proper installation proceduresEstablishes underdrain system installation procedures 
SafetyUses appropriate personal protective equipment (PPE) for the job at hand in accordance with the agency's safety manualDetermines if there are any underground utilities in the area prior to performing any excavationMonitors all trenching and excavation procedures for compliance with applicable regulations and agency policyEnsures that trenching and excavation activities are performed in accordance with all applicable regulations and that personnel have received the necessary training prior to the commencement of these activities
Complies with trenching and excavation requirementsPerforms trenching and excavation in accordance with applicable regulationsConducts a group safety briefing prior to beginning any activity to insure that employees are aware of any jobsite hazards and that PPE is wornEnsures compliance with the agency's confined space entry program
Complies with confined space entry requirementsComplies with confined space entry requirementsEnsures that workzone traffic control is adequate for the task being performed and that it is properly maintained

 

Winter Operations

 

DisciplinesCompetencies by Skill Levels
Level ILevel IILevel IIILevel IV
Winter Traffic ServicesPerforms basic snowplowing maneuvers including proper equipment use for specific snow/ice conditionsDemonstrates the proper equipment calibration and application of anti-icing and deicing materialsImplements Pre-season and Pre-storm event preparations including identification of priority routes and resource allocationManages storm and Post-storm event operations
Defines the types of anti-icing and de-icing chemicals, spreading rates, equipment calibration and reporting requirementsDescribes pre-season preparations and the relationship between weather forecasts and winter maintenance operationsEstablishes and maintains materials location and inventory control system including stockpile management in accordance with environmental protection regulationsReviews storm event records to plan and organize for future storm events
SafetyWears proper personal protective equipment when changing plow blades such as eye protection, gloves and protective footwearWears proper personal protective equipment when changing plow blades such as eye protection, gloves and protective footwearConducts classroom and field training prior to onset of winter weather to ensure operators know how to handle their vehicles and equipment on slippery roads and in near-blind conditionsImplements training program to ensure that all operators know how to handle their vehicles and equipment during ice and snow conditions.
Ensures lights and windows are frequently cleaned to ensure good visibilty during snow and ice removal operationsUses jack stands, blade buddies and other approved mechanical lifting devices to prevent injury while changing blades or making repairs to plowsEnsures that plows are stored blocked up at the exact height of the equipment so that they will not have to be lifted into place when being attached or detached
Follows three point contact rule when entering and exiting vehicles and equipmentFollows three point contact rule when entering and exiting vehicles and equipmentEnsures that all hazards on plow routes are identified prior to commencement of snow and ice operations

 

Roadside Maintenance

 

DisciplinesCompetencies by Skill Levels
Level ILevel IILevel IIILevel IV
Vegetation ManagementPerforms tree trimming and brush cutting using proper safety practicesImplements safe tree trimming, brush cutting and roadside mowing practicesEstablishes safe herbicide chemicals application, tree trimming and removal and roadside mowing practicesEstablishes roadside maintenance management programs
Performs roadside mowing using proper mowing techniques and cyclesBe familiar with restrictive/noxious weed requirementsComplies with federal and state policies, regulations, guidelines and procedures
Describes appropriate methods and regulations for maintenance and control of Roadside Vegetation
SafetyDoes not operate a mower while other employees or pedestrians are within the range of objects that might be propelled by a high-speed blade. When possible, directs the discharge toward the ditch and back slope, rather than towards the roadwayDoes not operate a mower while other employees or pedestrians are within the range of objects that might be propelled by a high-speed blade. When possible, directs the discharge toward the ditch and back slope, rather than towards the roadwayTrains employees using or coming into contact with herbicides to recognize potential hazards associated with the material and how to take the necessary precautions to avoid injury. Ensures herbicide applicators are licensed as requiredEstablishes the necessary training programs to ensure that all employees involved with vegetation management are properly trained to safely perform the tasks assigned to them
Avoids wearing loose clothing when working near the power take off (PTO) or rotating equipmentAvoids wearing loose clothing when working near the power take off (PTO) or rotating equipmentEnsures that Material Safety Data Sheets for chemicals being used are readily available, referred to and complied with
Ensures all PTO shields and safety guards are in place before operating equipmentEnsures all PTO shields and safety guards are in place before operating equipmentTrains employees in the safe use of hand tools such as chain saws and other limb trimming equipment
Wears appropriate personal protective equipment such as gloves, eye and hearing protectionWears appropriate personal protective equipment such as gloves, eye and hearing protection

 

Bridge & Culvert Maintenance

 

DisciplinesCompetencies by Skill Levels
Level ILevel IILevel IIILevel IV
CleaningWashes away salt build up from under structure and parapets in salt splash zonesImplements bridge preventive maintenance program to include cleaning of bridge drainage systems, bearing assemblies and expansion joints.Establishes effective bridge preventive maintenance program to include the cleaning of drainage systems, bearing assemblies, and expansion joints.Establishes bridge cleaning techniques and effective maintenance management techniques
Removes graffiti
Cleans bearing units
Cleans out accumulations of silt build up in culvert barrels
DecksCleans deck drains and drainage system, bearing assemblies and expansion jointsImplements bridge preventive maintenance program to include cleaning of bridge decks, drainage systems, bearing assemblies and expansion jointsEstablishes effective bridge preventive maintenance program to include the cleaning of bridge decks, drainage systems, bearing assemblies, and expansion jointsEstablishes bridge deck management plans and techniques
Cleans and seals backwall and relief joints
Cleans shoulders and deck surfaces
Cleans expansion joints
Repairs pot holes in deck surface
Repairs and reseals parapet joints
RepairAbility to use hand and small power tools safelyPerforms repairs on basic bridge components using proper equipment and repair techniquesImplements procedures for superstructure and substructure maintenance and repair techniques, materials and inspectionEstablishes bridge inspection techniques and effective maintenance management techniques
VegetationRemoves vegetation in culvert channel to provide flow of waterImplements vegetation management programsEstablishes bridge vegetation management program and techniquesEstablishes bridge vegetation management program and techniques
Maintains vegetation to provide visibility of signs and safety features
Removes vegetation from joints to prevent early failure of concrete
Removes weeds from drains
Erosion ControlChannel water away from bridge corners to prevent erosion and slope failure  Establishes proper erosion control management program and techniques
Remove debris from piers in waterways to prevent scouring
Maintain slope to prevent erosion
Slope ProtectionSeal all gaps between backwall and slope protection and along wingwalls  Establishes proper structure slope protection control and management program and techniques
Seal open joints and cracks
Traffic & SafetyMaintains bridge signing: Object markers, weight limits, stop, clearance, etc.Performs routine checks on all structures to ensure all safety features are in placeSchedules and oversight duties to crewsEstablishes proper Traffic & Safety procedures following all state and federal guidelines
Maintains guardrails and connections
Replaces or repairs and missing delineators, fence rails, striping
SafetyRecieves instruction and preforms routine safety checks for equipment being usedEnsures that all safety equipment and personal protective equipment must meet OSHA standardsPerform a Job Hazard Analysis prior to commencing any bridge maintenance or inspection work to determine what hazards exist 
Reports any and all suspicious items looking out of the ordinary to immediate supervisorEnsures that proper safety procedures are adhered to when working over water
Ensures that fall protection is used when employees are working at heights greater than six feetPerform a Job Hazard Analysis prior to commencing any bridge maintenance or inspection work to determine what hazards exist
Reporting & DocumentationDocuments and reports all daily maintenance activities to supervisors for proper reporting   

 

Fleet Management

 

DisciplinesCompetencies by Skill Levels
Level ILevel IILevel IIILevel IV
Motorized EquipmentConducts equipment operation, daily inspection, safety and preventative maintenance proceduresDirects and guides operators on the proper reporting, documentation and maintenance of assigned equipmentEstablishes direction and guidance on the proper reporting, documentation and maintenance of assigned equipmentImplements fleet optimization and life cycle management
SafetyUses appropriate personal protective equipment (PPE) for the job at hand in accordance with the agency's safety manualUses appropriate personal protective equipment (PPE) for the job at hand in accordance with the agency's safety manualActively works to create a work environment that promotes safe practices and safe conditionsActively works to create a work environment that promotes safe practices and safe conditions
Receives instruction and performs routine safety checks for equipment being usedReceives instruction and performs routine safety checks for equipment being usedConducts a group safety briefing prior to beginning any activity to insure employees are aware of any jobsite/job task hazards and that appropriate PPE is wornEnsures daily safety briefings occur and that the content and execution of these briefings are professional and appropriate for the job at hand
Complies with the material safety data sheets for the materials being usedComplies with the material safety data sheets for the materials being usedEnsures material safety data sheets are available for the materials being used and employees are complying with all safety precautions listedEnsures material safety data sheets are available for materials being used and employees are complying with all safety precautions listed
Ensures all fleet maintenance work is performed in compliance with the agency's safety policies and procedure
Ensures staff are trained on the agency's safety policies and precedures, as related to fleet maintenance
Lockout/TagoutComplies with Lockout/Tagout procedures when perfroming routine vehicle maintenance functionsComplies with Lockout/Tagout procedures when perfroming routine vehicle maintenance functionsEnsures employees comply with all Lockout/Tagout procedures when performing routine vehicle maintenance functionsEnsures employees comply with all Lockout/Tagout procedures when performing routine vehicle maintenance functions
Ensures staff are trained on the agency's Lockout/ Tagout policies and precedures

 

Work Zone Traffic Control

 

DisciplinesCompetencies by Skill Levels
Level ILevel IILevel IIILevel IV
Short Term Traffic ControlInstalls the required traffic control components on an assigned field projectSelects short term work zone traffic control setups in accordance with Part 6 of the current version of the MUTCDEstablishes procedures for selection and maintenance of short term work zone traffic control setupsConducts work zone traffic control quality assurance reviews to ensure compliance with Part 6 of the current version of the MUTCD
Maintains the required traffic control components on an assigned field projectEstablishes short term work zone traffic control setupsInvestigates traffic incidents in short term work zones
Maintains short term work zone traffic control setups
Long Term Traffic ControlAssists with the installation of required traffic control componentsImplements the installation of required traffic control componentsSelects, erects and maintains long term traffic control setupsConducts work zone traffic control quality assurance reviews
Investigates traffic incidents in long term work zones
FlaggingUses proper flagging tools and techniques to flag short and long-term work zonesDemonstrates techniques for proper flagging and use of two-way radiosMonitors flagging operations and two-way radio useMonitors flagging operations and two-way radio use
Uses proper PPE when flagging short and long-term work zonesUses proper flagging tools and techniques to flag short and long-term work zonesDemonstrates techniques for proper flagging and use of two-way radiosEnsures staff are trained to flag short and long term work zones using proper PPE and following the department's policies and safely procedures
Uses proper PPE when flagging short and long-term work zonesEnsures proper flagging tools and techniques are used to flag short and long-term work zones
Ensures proper PPE is used by employees when flagging short and long-term work zones
Operate a Truck-mounted AttenuatorOperates a truck-mounted attenuator in short and long-term work zones according to departmental policies and proceduresOperates a truck-mounted attenuator in short and long-term work zones according to departmental policies and proceduresDirects the operation of truck-mounted attenuators in short and long-term work zones according to departmental policies and proceduresEnsures staff are trained to operate TMAs in accordance with departmental policies and procedures
Programable Changeable Message BoardsAssists with the installation of PCMS in work zones according to departmental policies and proceduresInstalls PCMS in work zones according to departmental policies and proceduresInstalls PCMS in work zones according to departmental policies and proceduresDirects the installation of PCMS in work zones in accordance with departmental policies and procedures
Programs PCMS with appropriate messages, in accordance with depatmental policies and proceduresEnsures staff are trained to install PCMS in accordance with departmental policies and procedures

 

Traffic Services & Safety

 

DisciplinesCompetencies by Skill Levels
Level ILevel IILevel IIILevel IV
Pavement MarkingAssists with applying paint or hand placed markings to the pavement using hand tools and templatesAssists with applying paint or hand placed markings to the pavement using hand tools and templatesDirects the pavement marking process where staff use hand tools and templatesDirects the pavement marking process that requires staff using hand tools and templates
Mentor staff on the proper methods to apply pavement markings, by hand, while complying with applicable departmental policies and proceduresEnsures staff hand apply pavement marking in accordance with the current version of the MUTCD and departmental policies/proceduresEnsures staff are trained to apply pavement marking by hand using various templates and tools and in accordance with the current version of the MUTCD and departmental policies/procedures
Integrates & coordinates the pavement marking program with roadway maintenance activities
SignsAssists with the installation of local signs, in accordance with the current version of the MUTCD and departmental policies/proceduresInstalls local signs, in accordance with the current version of the MUTCD and departmental policies/proceduresDescribes sign types and placement criteriaSchedules and directs the installation of signs in accordance with departmental polices and procedures
Performs basic sign condition evaluation, cleaning, maintenance and replacementPerforms basic sign condition evaluation, cleaning, maintenance and replacementIdentifies deficienciesEnsures staff are trained to install signs in accordance with the current version of the MUTCD and with departmental policies/procedures
Schedules repairs and maintenance
Guiderail and Median BarrierPerforms basic guardrail and end treatment and crash cushion maintenance and repairIdentifies guiderail types and end treatmentsImplements maintenance condition, placement warrants and safety standards for guiderails, end treatments and crash cushions 
Monitors guiderail, end treatment and crash cushion maintenance condition
Incidental ServicesDefines terrorism awareness and hazardous spill responseIdentifies measures necessary to secure against terrorist activitiesResponds to incident management and roadway emergenciesDevelops multi-agency incident management plan
SafetyUses appropriate personal protective equipment (PPE) for the job at hand in accordance with the agency's safety manualUses appropriate personal protective equipment (PPE) for the job at hand in accordance with the agency's safety manualActively works to create a work environment that promotes safe practices and safe conditionsActively works to create a work environment that promotes safe practices and safe conditions;
Complies with the material safety data sheets for the materials being usedComplies with the material safety data sheets for the materials being usedConducts a group safety briefing prior to beginning any activity to insure that employees are aware of any jobsite/job task hazards and that appropriate PPE is wornEnsures daily safety briefings occur and that the content and execution of the briefings are professional and appropriate for the job at hand
Ensures material safety data sheets are available for materials being used and employees are complying with all safety precautions listedEnsures material safety data sheets are available for materials being used and employees are complying with all safety precautions listed
Ensures all traffic services work is performed in compliance with the agency's safety policies and procedures
Ensures staff are trained on the agency's safety policies and precedures, as related to traffic services